At Dave Shah Solutions, we understand that many businesses continue to rely on Microsoft Dynamics NAV (Navision) for their critical business operations. While Microsoft has shifted focus to Business Central, we remain committed to supporting organizations that use NAV with comprehensive consulting, support, and development services.
Our team of experienced NAV specialists has deep expertise across all versions of NAV, from the earliest releases to the most recent versions. We provide the technical knowledge and business acumen needed to help you maximize your NAV investment, resolve issues, and enhance functionality to meet your evolving business needs.
Ongoing technical support for all NAV versions, ensuring system stability and performance.
Tailored modifications and extensions to enhance NAV functionality for your specific business needs.
Performance tuning and system improvements to maximize efficiency and user experience.
Expert advice on maintaining and evolving your NAV system in a changing technology landscape.
Comprehensive services to support your NAV system
We provide responsive technical support for your NAV system, addressing issues, troubleshooting problems, and ensuring system stability. Our support services include remote assistance, issue diagnosis, and resolution of technical challenges to minimize disruption to your business operations.
We develop custom modifications, reports, and extensions for your NAV system to address specific business requirements. Our development services include C/AL programming, report design, form modifications, and integration with other systems to enhance your NAV functionality.
We optimize your NAV system for maximum performance, addressing database issues, query optimization, and system configuration. Our optimization services improve system response times, reduce processing delays, and enhance overall user experience.
We provide regular maintenance services for your NAV system, including database maintenance, system updates, and health checks. Our maintenance services ensure your system remains stable, secure, and performing optimally over time.
We develop and maintain integrations between NAV and other business systems, including e-commerce platforms, CRM systems, and third-party applications. Our integration services ensure seamless data flow across your business technology stack.
We provide training for your team on NAV functionality, customizations, and best practices. Our training services ensure your staff can effectively use and maintain your NAV system, reducing dependency on external support.
Custom development to enhance your NAV system
We design and develop custom reports to provide the specific business insights you need. Our reporting solutions include RDLC reports, classic reports, and integration with reporting tools like Jet Reports.
We customize NAV forms to improve user experience and streamline business processes. Our form modifications include field additions, layout changes, and functionality enhancements.
We develop custom business logic to automate processes and enforce business rules. Our C/AL programming expertise ensures reliable, efficient code that meets your specific requirements.
We develop data migration tools and processes to move data between systems or versions. Our migration expertise ensures data integrity and minimal business disruption.
We create custom integrations between NAV and other systems using web services, APIs, and middleware solutions. Our integration development ensures seamless data flow across your business.
We develop mobile access solutions for NAV, enabling your team to access critical business information from anywhere. Our mobile solutions improve productivity and responsiveness.
Flexible support options to meet your business needs
We understand that every business has unique requirements. Contact us to discuss a customized support plan tailored to your specific needs and budget.
Request Custom PlanSee how our NAV services have helped businesses thrive
A manufacturing company was experiencing performance issues with their NAV 2015 system, particularly in production planning and inventory management. Our team conducted a comprehensive system assessment and implemented a series of optimizations and custom developments.
Expert support for your critical business systems
Our team has extensive experience with all versions of NAV, from the earliest releases to the most recent versions. We understand the intricacies of the system and how to optimize it for your business.
We're committed to supporting NAV users for as long as you need, even as Microsoft shifts focus to Business Central. We understand that system changes require careful planning and timing.
We work as a partner in your business success, not just a service provider. We take the time to understand your business processes and objectives to provide tailored solutions.
While supporting your current NAV system, we also help you plan for the future, whether that involves staying with NAV or eventually transitioning to Business Central.
We understand that system issues can significantly impact your business. Our responsive support ensures that your concerns are addressed promptly and effectively.
As an Australian company, we provide support during Australian business hours and understand the specific requirements of Australian businesses.
Common questions about our NAV services
Microsoft's mainstream support for NAV versions typically ends five years after release, with extended support for an additional five years. For example, NAV 2018 mainstream support ended in January 2023, with extended support continuing until January 2028. However, even after Microsoft's official support ends, Dave Shah Solutions will continue to provide support, maintenance, and development services for your NAV system for as long as you need it. We understand that transitioning to a new system requires careful planning and timing, and we're committed to supporting your NAV system throughout its lifecycle.
Yes, we continue to develop customizations for all versions of NAV. Our team has extensive experience with C/AL programming, report design, form modifications, and integration development for NAV. We can create new functionality, modify existing features, develop custom reports, and build integrations with other systems. While Microsoft has shifted development focus to Business Central, our team maintains the expertise and development tools needed to enhance and extend your NAV system to meet your evolving business requirements.
Whether to upgrade to a newer version of NAV depends on several factors, including your current version, business requirements, and long-term plans. Upgrading to a newer NAV version can provide benefits such as improved functionality, better performance, and extended Microsoft support. However, it also requires investment in the upgrade process and potential modifications to customizations. We can conduct a thorough assessment of your current system and business needs to provide a recommendation on whether upgrading to a newer NAV version or transitioning to Business Central would be more beneficial. Our goal is to help you make an informed decision that aligns with your business objectives and budget.
For emergency support issues that significantly impact your business operations, we provide priority response and resolution. Our Standard and Premium support plans include defined response times for critical issues, with Premium offering 24/7 support for emergencies. When you report an emergency issue, our support team will immediately assess the situation, provide an initial response, and begin working on a resolution. We use remote access tools to quickly diagnose and address the issue, keeping you informed throughout the process. For businesses with critical NAV systems, we recommend our Premium support plan, which includes proactive monitoring to identify and address potential issues before they become emergencies.
Yes, we specialize in diagnosing and resolving NAV performance issues. Our performance optimization services include database tuning, SQL query optimization, server configuration, network analysis, and code optimization. We begin with a comprehensive performance assessment to identify bottlenecks and inefficiencies in your system. Based on this assessment, we develop and implement a performance improvement plan tailored to your specific environment. Our optimization techniques can significantly improve system response times, reduce processing delays, and enhance overall user experience. We also provide recommendations for hardware and infrastructure improvements when necessary to support optimal NAV performance.
Contact us today to discuss your NAV support and development needs and how Dave Shah Solutions can help.
